Call us : 0888.555.999


      Repair and RMA Requests

      EMAIL REPAIR SERVICE REQUESTS (Warranty/Non-warranty):

      E-mail the folowing information to:

      Subject line: Short description of problem
      Main e-mail body:
      1. Make
      2. Model
      3. Serial Number
      4. Name
      5. Company name (if applicable)
      6. Phone
      7. Shipping Address
      8. City
      9. State / Province
      10. Zip / Postal code
      11. Country

      For numerous serial numbers with different issues please complete this form: "RMA Request" and e-mail to:

      We will contact you shortly.
      ONLINE REPAIR SERVICE REQUESTS (Warranty/Non-warranty):
      Contact Name
      Customer Complaint:
      Serial Numbers:

Mike has always been there to help us out in a bind whenever we had resource issues. You can always count on him to get the job done.

Danny Fung (Delta-Q Tech)

"BCE Inc. has been working with B-Tec for over 5 years. From BCE's experience, B-Tec's service, quality, and punctuality is outstanding!"

Erick Baziw (BC Engineers)

B-Tec does an excellent job and I am completely satisfied. They do exactly what I ask of them and offer most competitive rates.

Jeeva Thomas (Gatekeeper Systems)

The quality of work and on time results B-Tec delivered were key to the success of our Technical Service department in order to meet our customers needs.

Gino Martin (Honeywell)